Privacy Policy
Protecting your data.

SimpleFormat Pro ("we," "us," "our") operates the website simpleformat.pro and provides document formatting services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

By using SimpleFormat Pro, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our service.

1. Information We Collect

1.1 Personal Information

When you create an account, we collect:

• Email Address: Used for account creation, login, and service communications
• Password: Stored as a hashed value using bcrypt encryption (we never see your actual password)

1.2 Usage Data

To provide and improve our service, we track:

• Number of documents formatted
• Number of pages processed
• Timestamps of account activity
• Selected formatting standards (APA, MLA, etc.)

1.3 Security & Abuse Prevention Data

To prevent abuse and enforce service limits, we collect:

• IP Address: Logged at signup and login to prevent multiple account creation
• Device Fingerprint: Browser-based identifier to prevent service abuse
• Last Login Timestamp: For security monitoring

1.4 Payment Information

Payments are processed securely through Stripe. We never receive, store, or have access to your full credit card details. Stripe provides us with:

• Last 4 digits of your card
• Card brand (Visa, Mastercard, etc.)
• Payment status
• Transaction history

2. How We Use Your Information

We use collected data to:

• Provide and maintain the SimpleFormat Pro service
• Process your documents and generate formatted files
• Track usage metrics for service improvement
• Prevent service abuse (multiple accounts, automated access)
• Process one-time payments for document formatting via Stripe
• Send service-related emails (password resets, purchase confirmations, critical notices)
• Improve our formatting algorithms and user experience
• Respond to support requests
• Comply with legal obligations

3. Document Processing & Data Retention

What we DO store:

• Account information (email, hashed password)
• Usage metrics (number of pages processed, timestamps)
• Security data (IP addresses, device fingerprints for abuse prevention)

What we DO NOT store:

• Document content or text
• Generated DOCX files
• Formatting preferences beyond current session

4. What We DON'T Do With Your Data

5. Data Sharing & Third Parties

We share limited data only with essential service providers:

5.1 Stripe (Payment Processing)

When you purchase document formatting, Stripe processes your one-time payment. Stripe receives your payment information, email, and billing details. Stripe is PCI-DSS compliant and maintains its own privacy policy at stripe.com/privacy.

5.2 Hosting Providers

Our service is hosted on secure cloud infrastructure. These providers have access to server data but are bound by strict data processing agreements.

5.3 Legal Compliance

We may disclose your information if required by law, court order, or government request. We will notify you unless legally prohibited.

6. Data Security

We implement industry-standard security measures to protect your data:

• Encryption: All data transmitted between your browser and our servers uses HTTPS/TLS encryption
• Password Security: Passwords are hashed using bcrypt with salt (we never store plain-text passwords)
• Authentication Tokens: JWT tokens with expiration for session management
• Rate Limiting: Protection against brute-force attacks and abuse
• Regular Updates: Security patches applied promptly

7. Your Rights & Choices

You have the following rights regarding your personal data:

7.1 Access & Correction

You can access and update your account information (email, password) at any time through your dashboard.

7.2 Data Export

You may request a copy of your data (usage history, account details) by contacting us.

7.3 Account Deletion

You can delete your account at any time. This will permanently remove:

• Your email and account credentials
• Usage history and statistics
• All associated data

Note: We may retain certain data for legal compliance, fraud prevention, or dispute resolution for up to 90 days after deletion.

7.4 Marketing Communications

We only send service-related emails (password resets, purchase confirmations, critical notices). We do not send marketing emails. If this changes in the future, you can opt-out at any time via an unsubscribe link.

8. Cookies & Tracking Technologies

8.1 What Are Cookies?

Cookies are small text files stored on your device when you visit our website. We use them minimally and only for essential functionality.

8.2 Essential Cookies We Use

• Authentication Token: Keeps you logged in (stored in localStorage, technically not a cookie)
• Session Management: Maintains your active session while using the app
• Security: Helps prevent cross-site request forgery (CSRF) attacks

8.3 What We DON'T Use

8.4 Third-Party Cookies

Stripe: When you make a payment, Stripe may set cookies for fraud prevention and secure transaction processing. These are governed by Stripe's privacy policy.

8.5 Managing Cookies

You can disable cookies in your browser settings. However, this may prevent you from logging in and using SimpleFormat, as authentication requires session storage.

9. Children's Privacy

SimpleFormat Pro is not intended for users under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, contact us and we will delete it promptly.

10. International Users & Data Transfers

SimpleFormat Pro is operated from the United States. If you access our service from outside the U.S., your data may be transferred to and processed in the United States, where data protection laws may differ from your country.

By using SimpleFormat Pro, you consent to the transfer of your data to the United States and processing in accordance with this Privacy Policy.

11. California Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request details about the personal information we collect and how it's used
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: We don't sell personal data, so this right doesn't apply
• Right to Non-Discrimination: We won't discriminate against you for exercising your privacy rights

To exercise these rights, contact us.

12. European Users (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restriction: Limit how we process your data
• Right to Data Portability: Receive your data in a machine-readable format
• Right to Object: Object to processing based on legitimate interests

Legal Basis for Processing: We process your data based on:

• Contract performance (providing the service you signed up for)
• Legitimate interests (preventing abuse, improving service)
• Legal obligations (complying with tax and financial regulations)

To exercise your GDPR rights, contact us.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

When we make material changes:

• We will update the "Last Updated" date at the top of this page
• We will notify you via email (if you have an account)
• For significant changes, we may display a prominent notice on our website

Your continued use of SimpleFormat after changes become effective constitutes acceptance of the updated Privacy Policy.

14. Contact Us

SimpleFormat Pro is a product of Anem HQ.

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

We aim to respond to all privacy inquiries within 30 days.

This Privacy Policy was last updated on December 7, 2025.